Last Updated: [Insert Date]
At Kaamakate, we are committed to delivering your orders quickly, securely, and discreetly throughout India. This Shipping Policy outlines our shipping procedures, delivery timelines, and related information.
1. Delivery Coverage
We currently ship to most cities, towns, and serviceable pin codes across India through trusted courier partners.
If your location is not serviceable, our team will notify you and process a refund if payment has already been made.
2. Order Processing Time
Orders are typically processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
3. Estimated Delivery Time
- Metro Cities: 2–5 Business Days
- Tier 2 & Tier 3 Cities: 3–7 Business Days
- Remote Areas: 5–10 Business Days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
- Free Shipping may be available on selected products or minimum order values.
- Additional shipping fees may apply for remote locations.
5. Order Tracking
Once your order has been shipped, you will receive tracking details via:
- SMS
- WhatsApp (if available)
You can use the tracking information to monitor your shipment status.
6. Discreet Packaging
Your privacy is extremely important to us.
All Kaamakate orders are shipped in:
- Plain Packaging
- Unbranded Boxes or Courier Bags
- No Product Information Visible on the Package
- Confidential Shipping Labels
The package exterior will not reveal the nature of the products inside.
7. Cash on Delivery (COD)
Cash on Delivery may be available for selected products and locations.
COD availability will be shown during checkout. Kaamakate reserves the right to disable COD for certain products, locations, or high-risk orders.
8. Delayed Deliveries
While we strive to deliver orders on time, delays may occur due to:
- Courier Service Disruptions
- Weather Conditions
- Public Holidays
- Natural Disasters
- Incorrect Shipping Information
- Government Restrictions
We are not liable for delays caused by factors beyond our control.
9. Incorrect Address Information
Customers are responsible for providing accurate shipping details.
Kaamakate will not be responsible for:
- Delivery failures due to incorrect addresses
- Additional shipping charges caused by address corrections
- Lost packages due to incorrect customer information
10. Lost or Damaged Shipments
If your package arrives damaged or appears to be lost during transit, please contact our customer support team within 48 hours of delivery or expected delivery date.
Our team will investigate the issue and provide appropriate assistance.
11. Partial Deliveries
In rare cases, orders containing multiple products may be shipped separately. If this occurs, tracking details for each shipment will be provided.
12. International Shipping
Currently, Kaamakate ships only within India unless otherwise stated on the website.
13. Order Refusal
If a customer refuses delivery without a valid reason, shipping charges and handling costs may be deducted from any applicable refund.
14. Customer Support
For shipping-related questions or assistance, please contact us:
- Email: support@kaamakate.com
- Website: www.kaamakate.com
- Contact Form: Available on our website